RETURNS + EXCHANGES


We want you to be delighted with your purchase and invite you to return your items for an exchange or refund within 30 days of the original purchase date. The original shipping charge is non-refundable. Between 30 and 90 days of the original purchase date, we cannot give exchanges or refunds but do offer coupon codes redeemable on our web store.

Within 30 days of the original purchase date, if your item breaks or arrives damaged, we’ll gladly ship you a replacement free of charge.

Lost, stolen or damaged items due to wear and tear are not covered under our return policy.

If you have questions or wish to request a return label, please contact customercare@beadforlife.org or call (303) 554-5901. The cost of return shipping may be deducted from your refund if you request a return label from BeadforLife.

For returns and exchanges, items must be accompanied by a proof of purchase and a note describing the return/exchange. Please mail items to:

BeadforLife
Attn: Returns
6797 Winchester Cir Ste 200
Boulder, CO 80301

Please allow 7-10 business days for returns and exchanges to be processed. Returns are shipped through USPS First Class Mail and may take up to 5 shipping days, once processed.

Because all of our items are handmade by artisans in Uganda, each item is unique. We will do our best to find a replacement that matches the original as closely as possible.

Shipping Information


 

All of our shipping rates are calculated based on the weight of the items purchased and the distance the package must travel to reach its destination. You may receive an estimate by placing items in your cart and entering your shipping zip code.

Orders are shipped within 1 to 3 business days from the date the order is placed, and expedited orders are shipped out same day if placed before 10am (MST). Once shipped, orders should arrive within 2 to 5 business days. Canadian packages should arrive within 10 business days but occasionally take longer due to customs processing.

Shipping Methods


 

United States Postal Service

First-Class Package Service — Retail (2-5 business days, once shipped)

United Parcel Service

UPS Ground (1-5 business days, once shipped)
UPS Second Day Air (2 business days, once shipped)
UPS Next Day Air (1 business day, once shipped)

0